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Welcome
We help all of your staff make their day less stressful, less frustrating, more efficient, and more effective by providing complete, stress-free IT support.

Don't worry about IT!  That's our job.
What's stress-free IT?
We do everything IT so you and your staff don't have to.  Click here for some examples.  Besides that, we're quick! On average, we answer the phone in less than 15 seconds and emailed issues in less than 30 minutes.
 

About Left Click Here
 

    We take our core values seriously so you can have the confidence you will be served quickly and your IT issue resolved.

    What are our core values?
        - Always a quick response and resolution
        - Ask if you don't know, teach if you do
        - Be self-aware, own it, take responsibility

Known vs. Unknown

    We have a number of clients that stayed with their IT guy for years just because they knew what they were getting - even though what they got wasn't very good.

     Then they came to us.  Customer service is very important to us.  We answer calls in less than 15 seconds.  Emailed issues in less than 30 minutes.

Proactive vs. Reactive

     When you hire a break-fix IT company, you only get reactive IT support.  Something breaks, it gets fixed.

     Since our service plans are monthly or annual, we are proactive with a lot of our support.  Also, you don't need to wait for a number of things to be fixed.  No matter how small the issue, we want you to be as efficient as possible so just give us a call.

Current IT company not willing to go onsite?

     At least 95% of our services are done remotely but we are happy to go onsite.

     We ensure that we have enough IT techs to service all of our clients in a timely manner.

Fast Response

     Our Help Desk phone support has an average hold time of less than 15 seconds.

     We make sure we have enough local techs to staff the phones and emailed tickets.  Emergency service, at no extra charge, from 6AM to 9PM, 365 days per year.

Customer Service

     The bottom line is we want you to be satisfied. If something is urgent, we want you to call; there is no need to submit a ticket and wait.

     If something is not urgent or needs to be scheduled, send us an email and we will respond within 30 minutes.

Your IT Department

We support everything IT from servers to cell phones.
We manage your network & servers.
We make it possible to access all of your files securely from out of the office.
We offer a great phone system.
We support your business’s email accounts, monitor the health of your computers & more!

What is IT? Click here to find out!

Experience

     We have over 25 years in the IT field. We offer the typical IT support but also Director-of-IT-level advice as well. Let us be your (outsourced) IT department!

Our Approach

     Besides the day-to-day tech support you need, our service includes daily monitoring the health of your computers & servers, monitoring backups daily, monitoring the status of anti-virus on your PCs and servers, continued consulting on IT projects, third-party vendor management..Click here for details.

How we charge

     We offer multiple plans to fit your needs.  Our most popular is our unlimited, complete IT support at a reasonable, fixed rate.

      We offer a monthly, fixed-fee agreement that is cancelable with a 30-day written notice. What is covered? Pretty much everything. Give us a call today to get a quote for your business needs.
 
 
CONTACT

We always like to get calls but if you would rather, please email or snail mail.

PHONE
714 202 9306

EMAIL
support@LeftClickHere.com

ADDRESS
Left Click Here, LLC
24000 Alicia Parkway
Mission Viejo, CA 92691