We like to service our clients 100% but there are times when you need just a little help and you can do it yourself.  For you, please read on...
What's stress-free IT?
We do everything IT so you and your staff don't have to.  Click here for some examples.  Besides that, we're quick! On average, we answer the phone in less than 15 seconds and emailed issues in less than 30 minutes.


Cyber Security

     When you think cyber security for your business you need to think about having multi-layers of software and hardware security. 

     The first line of defense is your staff. Make sure they are trained to spot SPAM, phishing attempts, and malicious websites.  Next, make sure they are trained what to do when they get SPAM, phishing email, or happen upon a malicious website.  The answer is: don't click on anything, get out of there!  Finally, make sure they know what to do if they think they got infected.  Answer: turn off their computer, unplug it from the network, and then call their IT guy/gal/support.

     The next line of defense is your firewall.  There are a number of great firewalls in the market but we like Sonicwalls.  You will need to pay an annual subscription for some of the services but it's worth it.  Don't forget that your firewall has "software" and needs to be updated frequently so any security holes get patched.

     Anti-virus software should be installed on every PC and some of your servers (virtual machines).

     The above is usually enough to keep you secure but if you want to go even further to protect your business there are other software packages that can be installed to monitor and stop network traffic that is malicious.

Data Backups

     When it comes to my data I always say…someone can steal my computer but please just leave me my data.  That's how important data is and that's how important data backups should be to you.  Take a minute and imagine just one important file or database is missing or corrupt or maybe you accidentally deleted it.  How would that affect your business? 

     A data backup (almost) horror story: A couple of years ago, an employee of one of our clients introduced a "crypto locker" virus to the network (i.e. she brought a flash drive with documents to work that she worked on elsewhere, plugged it in to the network, opened a file to continue working on it, and introduced a virus). The virus immediately went to all shared drives that were mapped to the user's PC and encrypted all files on her computer and the shared files.  Any file with a PDF and Office document extension were locked and required paying a ransom to unlock. 
     The happy ending to that story is that we had backups of all of the files from the prior night.  After cleaning the PC and server and restoring the files, everything went back to normal.

What is the "best practice" for backups?
     The short answer is you need to have, at a bare minimum, one on-site and one off-site backup.  We don't think this is enough, however.  Depending on the environment, you may even want to have a server "copied" on another server, and/or files synced to a separate location.  Redundancy and redundancy are the key!

Types of backups:
Local Backups
     On your computer - you copy and paste files making backups
     On a USB drive connected to your computer
     On a NAS device (networked storage device)

Off-Site (or "Cloud") Backups
     Paid subscription
     Own off-site backups

More articles coming soon...

Please come back soon.  We will be adding more articles each month.

Fast Response

Our Help Desk phone support has an average hold time of less than 15 seconds.

We make sure we have enough local techs to staff the phones and emailed tickets.  Emergency service, at no extra charge, from 6 to 8AM and 4:30 to 9PM, 365 days per year. At least 95% of our services are done remotely but we are happy to go onsite.

Customer Service

The bottom line is we want you to be satisfied. If something is urgent, we want you to call; there is no need to submit a ticket and wait.

If something is not urgent or needs to be scheduled, send us an email and we will respond within 30 minutes.

Your IT Department

We support everything IT from servers to cell phones.
We manage your network & servers.
We make it possible to access all of your files securely from out of the office.
We offer a great phone system.
We support your business’s email accounts, monitor the health of your computers & more!

What is IT? Click here to find out!

We always like to get calls but if you would rather, please email or snail mail.

714 202 9306


Left Click Here, LLC
24000 Alicia Parkway
Mission Viejo, CA 92691