Welcome
We help all of your staff make their day less stressful, less frustrating, more efficient, and more effective by providing complete, stress-free IT support.

Don't worry about IT!  That's our job.
What's stress-free IT?
We do everything IT so you and your staff don't have to.  Click here for some examples.  Besides that, we're quick! On average, we answer the phone in less than 15 seconds and emailed issues in less than 30 minutes.
 

About Left Click Here

 

     Adam Gruener started his IT career as a technical manual translator and interpreter.  He was a system administrator for a motorcycle and then a marine aftermarket parts company.  He rose through the ranks to become a Director of IT for an automotive parts distributor located in California before becoming a partner in Left Click Here.

Did you know? Adam speaks and reads Japanese.

     Hugo Salazar started his career in IT by building his personal computer. After doing so, he assisted his friends with their own computer builds. During college he accepted a job in a help-desk position role, where he single-handedly managed all help-desk level 1 requests. In his tenure at this job, Hugo met Adam, who offered him a partnership in Left Click Here.

Did you know? Hugo loves to travel around the world.

Known vs. Unknown

    We have a number of clients that stayed with their IT guy for years just because they knew what they were getting - even though what they got wasn't very good.

     Then they came to us.  Customer service is very important to us.  We answer calls in less than 15 seconds.  Emailed issues in less than 30 minutes.

Proactive vs. Reactive

     When you hire a break-fix IT company, you only get reactive IT support.  Something breaks, it gets fixed.

     Since our service plans are monthly or annual, we are proactive with a lot of our support.  Also, you don't need to wait for a number of things to be fixed.  No matter how small the issue, we want you to be as efficient as possible so just give us a call.

Current IT company not willing to go onsite?

     At least 95% of our services are done remotely but we are happy to go onsite.

     We ensure that we have enough IT techs to service all of our clients in a timely manner.

Fast Response

     Our Help Desk phone support has an average hold time of less than 15 seconds.

     We make sure we have enough local techs to staff the phones and emailed tickets.  Emergency service, at no extra charge, from 6AM to 9PM, 365 days per year.

Customer Service

     The bottom line is we want you to be satisfied. If something is urgent, we want you to call; there is no need to submit a ticket and wait.

     If something is not urgent or needs to be scheduled, send us an email and we will respond within 30 minutes.

Your IT Department

We support everything IT from servers to cell phones.
We manage your network & servers.
We make it possible to access all of your files securely from out of the office.
We offer a great phone system.
We support your business’s email accounts, monitor the health of your computers & more!

What is IT? Click here to find out!

Experience

     We have over 25 years in the IT field. We offer the typical IT support but also Director-of-IT-level advice as well. Let us be your (outsourced) IT department!

Our Approach

     Besides the day-to-day tech support you need, our service includes daily monitoring the health of your computers & servers, monitoring backups daily, monitoring the status of anti-virus on your PCs and servers, continued consulting on IT projects, third-party vendor management..Click here for details.

How we charge

     We offer multiple plans to fit your needs.  Our most popular is our unlimited, complete IT support at a reasonable, fixed rate.

      We offer a monthly, fixed-fee agreement that is cancelable with a 30-day written notice. What is covered? Pretty much everything. Give us a call today to get a quote for your business needs.
 
 
CONTACT

We always like to get calls but if you would rather, please email or snail mail.

PHONE
714 202 9306

EMAIL
support@LeftClickHere.com

ADDRESS
Left Click Here, LLC
24000 Alicia Parkway
Mission Viejo, CA 92691